Terms of Use

Last updated: May 29, 2026

These Terms of Use (“Terms”) govern your access to and use of the services provided by Piloto, Inc. (“Piloto,” “we,” “us,” or “our”). By accessing or using our services, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use Piloto. By using our services, you represent that you meet these requirements.

2. Account Registration

To use certain features, you must create an account. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account. You agree to notify us immediately of any unauthorized use.

3. Services

Piloto provides AI-powered advertising campaign creation, social media scheduling, and content management tools. We reserve the right to modify, suspend, or discontinue any part of the service at any time with reasonable notice.

4. Acceptable Use

You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Use the service to create misleading, deceptive, or fraudulent advertising
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use automated means to access the service beyond what we provide
• Transmit malware, spam, or harmful content
• Violate Meta's Advertising Standards or any connected platform's policies

5. Your Content

You retain ownership of content you create using Piloto. By using our service, you grant us a limited license to process, store, and transmit your content as necessary to provide the service (e.g., publishing campaigns to Meta on your behalf).

You are solely responsible for ensuring your content complies with applicable advertising laws, platform policies, and does not infringe third-party rights.

6. Meta Platform & Third-Party Platforms

Piloto integrates with Meta's advertising and social media platforms. By using Piloto to manage Meta campaigns, you acknowledge and agree that:

• Your use of Meta's services through Piloto is subject to Meta's Platform Terms, Meta's Advertising Standards, and all other applicable Meta policies.
• You are responsible for ensuring that all advertising content published through Piloto complies with Meta's Advertising Standards, Community Standards, and applicable laws.
• We may suspend or restrict your access to Meta integrations if Meta requires us to do so or if your use violates their policies.
• Meta may change, suspend, or discontinue its APIs or services at any time, which may affect Piloto's functionality. We are not liable for disruptions caused by changes to third-party platforms.
• These Terms do not supersede, modify, or conflict with Meta's Platform Terms. In the event of a conflict, Meta's Platform Terms prevail with respect to Meta Platform Data.

7. AI-Generated Content

Piloto uses artificial intelligence to generate ad copy, creative suggestions, and campaign strategies. AI-generated content is provided as suggestions. You are responsible for reviewing and approving all content before publication. We do not guarantee the accuracy, effectiveness, or legal compliance of AI-generated outputs.

8. Payment & Billing

Paid plans are billed in advance on a monthly basis. All fees are non-refundable except as required by law. We may change pricing with 30 days' notice. Continued use after a price change constitutes acceptance of the new price.

9. Free Trial

We may offer a free trial period. At the end of the trial, your account will not be charged unless you actively select a paid plan. We reserve the right to modify or terminate trial offers at any time.

10. Termination

You may cancel your account at any time. We may suspend or terminate your access if you violate these Terms or for any reason with reasonable notice. Upon termination, your right to use the service ceases immediately. We will make your data available for export for 30 days after termination, after which all data including Meta Platform Data will be deleted.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT CAMPAIGNS WILL ACHIEVE SPECIFIC RESULTS.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PILOTO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify and hold harmless Piloto from claims arising from your use of the service, your content, or your violation of these Terms.

14. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of Riverside County, California.

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or prominent notice on our website. Continued use after changes take effect constitutes acceptance.

16. Contact Us

If you have questions about these Terms, contact us at: legal@usepiloto.com